ONCS TEAM LEAD

About Vertice

At Vertice we believe in making an impact, one life at a time.

We provide medical innovations that enhance patient outcomes across public and private healthcare sectors. Our diverse portfolio includes specialised medical devices, healthcare products, software services, and Health IT consulting. By bridging the gap between healthcare and technology, we empower providers to deliver life-changing care to the communities they serve.

Our people are at the heart of everything we do — driven by purpose, collaboration, and a shared commitment to improving lives. We foster an environment where individuals can grow, innovate, and make a meaningful difference every day.

Role:
ONCS TEAM LEAD

Role Overview

To lead the operational, logistical, and service delivery functions of the ONCS Pretoria team, ensuring timely and efficient set delivery, optimal inventory and fleet utilization, and compliance with ISO standards. The role supports business continuity through effective planning, team leadership, and process optimisation to meet surgical and trauma-related demands.

Key Responsibilities

• Supervise and oversee the ONCS Pretoria operations team (Loan Set Controllers, Loan Set Clerk, Drivers) with potential for shift rotation.
• Plan and execute set deliveries aligned with elective surgery and trauma schedules.
• Support inventory management by confirming product usage, reporting damaged instruments, and flagging low stock levels.
• Assist with the implementation and roll-out of digital projects.
• Optimise reverse logistics to improve turnaround time and set utilization.
• Consolidate deliveries and collections to reduce operational costs.
• Ensure timely set collection and replenishment to maximize utilization.
• Control logistics expenses, including overnight and emergency delivery costs.
• Schedule tasks, manage team performance, and ensure adherence to procurement processes.
• Maintain clear and consistent communication with internal and external stakeholders.
• Generate regular performance reports (e.g., on-time delivery, set utilisation).
• Enforce standard operating procedures in compliance with ISO standards.
• Provide backup support for the Inland Operations Manager.
• Coordinate employee training and onboarding with the HR department.
• Ensure high service delivery standards while minimizing overtime.
• Manage the Vertice fleet to ensure vehicle readiness and compliance.
• Oversee accurate and timely delivery documentation (debriefs).
• Support team objectives by contributing to related operational outcomes.
• Monitor service quality to both customers and internal business units.
• Maintain planning and dispatch areas in line with ISO and safety standards.
• Conduct performance appraisals and provide coaching where needed.
• Manage operational expenses within the approved budget.
• Ensure workplace cleanliness and orderliness.

Qualifications & Experience

Qualifications

• Matric certificate
• Diploma in Warehouse & Distribution Management

Experience

• Minimum 3 – 4 years Logistics or Supply Chain Management within MedTech Industry
• SAP & Excel experience essential
• Experience in leading a team

Competencies

• Communication skills
• Physical requirements (capability to stand, bend, move and lift products throughout the warehouse during working hours).
• Strong interpersonal skills
• Technical skills
• Collaborative
• Strong Numerical skills