About Vertice

At Vertice we believe in making an impact, one life at a time.

We provide medical innovations that enhance patient outcomes across public and private healthcare sectors. Our diverse portfolio includes specialised medical devices, healthcare products, software services, and Health IT consulting. By bridging the gap between healthcare and technology, we empower providers to deliver life-changing care to the communities they serve.

Our people are at the heart of everything we do — driven by purpose, collaboration, and a shared commitment to improving lives. We foster an environment where individuals can grow, innovate, and make a meaningful difference every day.

Role:
BUSINESS INTELLIGENCE AND AUTOMATION LEAD

Role Overview

The Business Intelligence and Automation Lead is responsible for taking ownership of Vertice’s established BI reporting environment and driving the organisation’s automation strategy. This role is accountable for the maintenance, optimisation, and continuous improvement of the reporting infrastructure, including data models, dashboards, and reporting pipelines. The incumbent will also lead automation initiatives aimed at reducing manual processes, improving operational efficiency, strengthening data governance, and providing meaningful strategic insights to the Executive team.

Key Responsibilities

• Take full ownership of the existing BI reporting environment, including data models, dashboards, and reporting pipelines.
• Maintain, administer, and monitor the performance of the Microsoft Fabric and Power BI environments.
• Develop new reports, dashboards, and analytical views in line with evolving business requirements.
• Lead the design, development, and implementation of automation initiatives to eliminate manual and repetitive processes across finance, operations, and commercial functions.
• Implement Power Automate flows to digitise approval workflows, document routing, and notification processes.
• Conduct quarterly automation reviews to track progress and measure return on investment.
• Automate end-user administration processes, including user provisioning, access management, and licence allocation.
• Design and deliver training programmes to upskill end-users on BI tools, dashboards, and self-service reporting capabilities.
• Create and maintain user guides, process documentation, and knowledge base resources.
• Provide ongoing support to business users and act as the first point of escalation for BI-related queries.
• Create robust, automated ETL pipelines between SAP and the BI environment to reduce manual data handling and improve consistency.
• Work closely with Executive stakeholders across business units to identify automation opportunities and deliver strategic, data-driven insights.
• Monitor platform uptime, system stability, and the effectiveness of reporting and automation solutions, while identifying opportunities for continuous improvement.

Qualifications & Experience

Qualifications
• Relevant degree in Information Technology, Computer Science, Finance, Data Analytics, or a related field.

Experience
• Minimum 5 years’ experience in BI and automation.
• Strong expertise in Microsoft Power BI, Microsoft Fabric, and Power Automate.
• Working knowledge of Power Apps preferred.
• Proven capability in SAP data extraction and systems integration.
• Experience managing BI reporting environments, dashboards, and reporting pipelines.
• Demonstrated success leading cross-functional automation initiatives.
• Skilled in end-user training, support, and documentation.

Competencies

• Business Intelligence and Reporting Systems
• Microsoft Power Platform Expertise
• SAP Data Integration and ETL Processes
• Data Governance and Quality Assurance
• Business Analysis and Strategic Insight
• Training, Support and Stakeholder Engagement

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